FREQUENTLY ASKED QUESTIONS

We know choosing the right videographer and photographer for your event is a big deal, so we want to make this easy for you. We have compiled a list of frequently asked questions and answers to make this process a little less stressful. 

If you still have questions, please feel free to submit and inquiry, and we would be happy to answer any additional questions you may have. 

Where is Exist Media based out of?


We are a young company based out of Lakeland, MN, which is right on the border of Minnesota + Wisconsin, making travel to weddings in both states a breeze!




When can I expect my photos or videos back?


Each project is different and the exact time will be specified in your contract, but at Exist Media, we guarantee all photos and video are back to you within 60 days of your event or session.




If my event is far away, will Exist travel?


Yes! We love travel here at Exist, and will take any opportunity to get out and about. Since each travel situation is different, we will work with you to figure out the specifics and costs.




Will Exist Media post my content on their website or socials?


We would never post any of your content without your written consent. The want and need for privacy is completely understandable, especially since we will be working with you for some of your most intimate moments.




How does Exist Media find their music for videos?


We have a subscription to a copyright free music download library where we get all our video soundtracks from. We are unable to accomendate every specific song request, as some songs are proteched by copyright laws and are not availble for use. If you have a specific style of music you would like for your video, just let us know, and we will do our best to find a track that fits your request!




Does Exist Media require down payments?


Each project is different, but in short, yes. Your down payment will cover the original meeting and time spent collaborating and drawing up your contract. We require 25% of the project cost down. 100% of the project must be paid by the date of filming or shooting.




How do I get in contact with Exist Media?


We would love to hear from you, so we have done our best to make it as easy as possible to reach us! You can submit an inquiry, email us at team@exist.media. If you're trying to reach a specific team member, you can email them at [theirfirstname]@exist.media. We usually communicate over email, but will give you the phone number of whomever you are working with for your project for ease of contact.




How does Exist Media ensure my photos or video will not be lost?


To ensure we keep your content safe, we film on 128GB SD cards that give us plenty of space to capture your day. Our cameras have dual slots, meaning when we take photos or videos, they are automatically stored on two different storage discs. Once we have finished your edits, we send both a digital and physical copy!




What is the benefit of having 2 Videographers or 2 Photographers?


In videography, we have "A-Roll" and "B-Roll". A-roll is the traditional shots such as the ceremony, first dances, speeches, video of photos being taken, etc. B-roll is the more cinematic shots, or the super cool ones you see that helps support the story. When you have two videographers, you get both a-roll and b-roll without having to worry about missing certain moments, or getting the cool cinematic shot. The same goes for photography: the more photographers, the more angles and photos you get. In our minds, it's well worth it, but this is about you!